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heidi
jojo
braids

AFRICAN HAIR BRAIDING

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Anchor about

About Sokhna Oumou

Heidi
Jojo
Braids LLC

I opened this shop because braiding is not something I chose — it chose me. I started at age ten in Senegal, watching my older sister, picking up the hair she set aside, practicing until my fingers knew exactly what to do. My father saw how deeply it had taken hold of me and made a decision that changed my life: he sent me to the United States to pursue it fully. When I arrived in San Antonio, there was no African hair braiding salon here. So I opened one. That was the beginning of Heidi Jojo.

More than five years later, we are still here — and still growing. I have braided through workforce shortages, a global pandemic, difficult seasons, and moments when I almost walked away. I stayed

because I am not afraid of hard. I stayed because my mother told me to keep going. I stayed because I know what I am building, and I know it is worth building. Every upgrade you see in this shop — every new chair, every remodel, every new style we added to the menu — is proof that I listened and I kept going. What makes this shop different is not just the braiding, though I will put my work up against anyone's. It is the environment we have created. When you walk through that door, you are going to feel it: the calm, the music, the water and snacks we have ready for you, the fact that we are genuinely glad you are here. Some of our clients have sat in this chair through some of the hardest seasons of their lives — loss, grief, transition — and they come back because this space holds them. That is not something we advertise. It is something we have earned. We serve women of color — and anyone who wants their hair done right, by hands that have been doing this for more than thirty years, by a shop that has never stopped raising its own standard. We do not rush. We do not cut corners. We do not apologize for being thorough or for asking you to read our policies before you book. We have built something real here. Come see it for yourself

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Booking  Policy

Please Read as this section will answer many questions!

$50 Deposit Required due at booking
Your deposit is collected through our online scheduling system at the time of booking and is applied toward your total service cost on the day of your appointment.

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Cancellation & No-Show Policy
We understand that life happens. If you need to cancel or reschedule your appointment, w minimum of 24 hours' notice before your scheduled time. Here is exactly what to expect i scenario:

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  • 24+ Hours' Notice - Your deposit will be held on account and applied to your rescheduled appointment.You may reschedule once within 3o days at no additional charge.

  • Less Than 24 Hours - Your deposit is forfeited. If you wou to rebook, a new deposit will be reg the time of scheduling.

  • No-Show - No contact, no cancellation. Your deposit is forfeited and you will be required to prepay in full for any future appointments.

  • Late Arrivals - If you arrive more than 15 minutes late without notifying us. we may reschedule your appointment. Your deposit will be held and applied to your rescheduled visit.

 

We do not enforce these policies to be difficult. We enforce them because every appointment represents a braider's time, a prepared workspace, and another client who could have booked that slot. Your punctuality and communication are part of the experience we ask all of our clients to bring to this shop.​​​

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How Our Pricing Works

At Heidi Jojo Hair Braiding, every price you see on or 4 website is a starting price - which means it reflects the minimum for that style at the most basic size and length. Your final price is determined by three things: the length of your hair, the thickness and density of your hair, and the size and complexity of the style you choose.


A set of medium-length knotless braids and a set of waist-length micro braids with extra-thick hair are two very different services - and they are priced accordingly. This is standard across every professional braiding salon, and we want you to understand it clearly before you book.


The best way to avoid any pricing surprise is to do one simple thing: send us a photo of the style you want before your appointment. We will look at it, ask you a couple of questions about your hair length and size preference, and give you an accurate price estimate before you ever sit down.


We do this because we respect your time and your budget, and because we would rather have that conversation upfront than have you feel caught off guard in the chair. Clear communication is part of the standard we hold here - and it starts before you walk through the door.

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Braiding  Hair

Braiding Hair:
   •    We sell the expression hair an additional $20 for 3 packs. 3 packs is typically used for a full head. This is the only hair that is provided by us for any style. 
   •    Colors available: 27, 30, 2, 4, 1b, 1, 
   •    If we do not sell your desired color, If you are allergic, feel free to bring your own hair at your own discretion. 

Bohemian Hair:
   •    For Boho styles: milky way human for braiding is the first recommended for human hair. Curl pattern Is your personal preference.
   •    We do supply or sell human hair. If you have another type of human hair you may bring it at your own discretion. 1-2 bundles at least 18" is typically used for a full head of bohemian braids/twists. 2-3 packs for gypsy bora bora.

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CLIENT  EXPERIENCE  STATEMENT

From the moment you sit down, your comfort is part of the service. Before we begin, your braider will confirm your style, size, and any important details about your hair so we are fully aligned before the first section is parted.

 

Throughout your appointment, we will check in with you about tension, direction, and overall feel. You never have to wait until the end to speak up—if something feels too tight, too loose, or not what you envisioned, let us know in the moment. We would always rather pause and adjust than have you leave with something you don’t love.

 

Our standard goes beyond how your hair looks when you leave the chair. We want you to still love your style weeks later. That means we don’t rush, we don’t cut corners, and we don’t make decisions without you.

 

Our goal is simple: you leave this shop not just satisfied—but confident, comfortable, and proud of your hair.

SERVICES

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LEAVE US  A REVIEW

Leave Us a Google Review

If you loved your experience at Heidi Jojo Hair Braiding, the most powerful thing you can do —

besides coming back — is tell someone. Your voice helps us grow and assures others they're making

a great choice.

A Google review takes less than two minutes. It helps women in San Antonio who are looking for a

braider they can actually trust find us before they settle for less. Every review is a vote for the

standard we have built here — a standard of quality, care, and authenticity — and we do not take

that lightly.

If you left this chair feeling proud of what you see in that mirror, we would be honored if you

shared that with the world. Your honest feedback strengthens our community and helps us

continue to provide exceptional service.

Leave Your Review

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Contact us

contact

We will be in touch with you promptly! 

salon
hours

Monday - Friday: 8am to 5pm 

Saturday: 9am to 6pm

Sunday: By Appointment Only

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Salon: 5502 Welzam RD  Saint Antonio TX 78218 United States

© 2019 by HeidiJoJoHair

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